FAQ
The Story Centre is open every day from Monday to Sunday from 10h to 20h (with the last entry happening up to 19h).
The Lisbon Story Centre closes on December 25.
The contacts of Lisbon Story Centre are:
+ 351 211 941 099 (general phone)
+351 21 194 10 27 (phone educational service)
+ 351 91 644 08 27 (mobile educational service)
+351 21 115 32 80 (general fax)
servicoeducativo@lisboastorycentre.pt (educational services)
atl@visitlisboa.com (general)
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Yes, the Lisboa Card. Gives access to public transport in Lisbon as well as free entry to many monuments, museums and equipment. It is available in versions 24, 48 and 72 hours and can be purchased at the Tourism of Lisbon - Ask Me - www.askmelisboa.com
Generally speaking all travel to Lisbon, so it will be easy to get great rates for Lisbon. For more information visit - www.ana-aeroportos.pt - or contact your travel agent.
Lisbon Airport / Arrivals - Information and Sale Services (Lisboa Card, hotels, etc..) 07.00h - 24.00h Tel: 21 845 0660
Palácio da Foz, Praça dos Restauradores 09.00h - 20.00h Tel: 21 346 3314
Sta Apolonia - Terminal CP 07.30h - 09.00h Tel: 21 882 1606
Rossio Tourist Office: Praça D. Pedro IV - Monday to Sunday - 10h-18h Tel: 910517914
Belém – Mosteiro dos Jerónimos 10:00 to 18:00 h Tel: 21 365 8435/36/37
Welcome Center - Shop 1 - r / c, Commerce Square 09.00h - 20.00h Tel: 21 031 2810
Welcome Center Craft Shop - R. Arsenal 25, 09.30h - 19.30h Tel: 21 0312820.
Although there is no sign forbidding it is advisable not to do this. The LSC has some exposed parts that should not run the risk of being tampered with. There are still many devices (audio guide, touch screens, etc..) that may be damaged permanently implying a cost of repair or replacement very large.
No. The Lisbon Story Centre is situated in a city that offers a catering service (with terraces) diverse.
Yes. You can purchase gift vouchers in Lisbon Story Centre box office.
Money, cash, check, bank transfer (requires advance as requiring delivery of proof thereof), cash and credit card (most cards used are the Visa, and American Express Martercard).
In Lisbon Story Centre box office, the store FNAC Chiado, and in all Tourist Offices.
Refer to the price list. (Link to the pricing)
The building provides the circulation of visitors with reduced mobility and moving in a wheelchair.
Access to the room "Virtual Lisbon", located on the first floor can be done by stairs or elevator.
Yes. The Lisbon Story Centre has a commercial space which you find stationery, jewelery, clothing, books, cards, craft, and earthenware, games, inspired by the stories of Lisbon. See Shop (link to the Shop)
Yes. Check holiday activities (program + regulation + form).
Yes, during the week and week-end. See our activities (program + regulation + form).
No. The use of the equipment is expected in the value of the ticket.
The system audio guide is available in 9 languages: Portuguese (+ a version for children), Spanish, English, French, Italian, German, Russian, Mandarin and Japanese.
The versions have approximately the same length and all include all of the cores of exposure.
The children's version is available in Portuguese, and is recommended for children up to 12 years.
The display consists of 17 cores, and entitled numbered. The audio guide transmits explanations as the visitor passes through and stops in the area of each core. The device is equipped with a headset and also has a small screen that displays a color image and the number of their core, confirming the correct placement of the visitor.
The audio guide system works automatically, but if the visitor prefers he can manually select the explanations associated with each core.
The visitor can also manually adjust the volume.
The host is guaranteed by technical of Lisbon Story Centre; the exhibition visit is guided by an audio guide system, and supported if necessary by employees along the exhibition route.
Yes. It is allowed shooting with or without flash (without tripod) and film, except in room movie about the earthquake and tsunami of 1755.
The registration of images for commercial purposes and in the press release requires authorization.
Yes. The Lisbon Story Centre provides for the assignment of spaces and other related services. (Link to space rental spaces)
See the presentation of our conditions and booking form.
A visit to Lisbon Story Centre is guided by an audio guide system whose voiceover of the contents has an average duration of 60 minutes. This duration may increase or decrease according to the pace of the visitors.
Yes. Check birthday parties (program + Regulation + form).
No. The entry in the exhibition can be done individually or in groups. Each group is made up approximately 12 visitors arriving five minutes after the previous group.
No. But it is advisable to do so to avoid the coincidence of groups and the waiting time.
Appointments can be made with the Educational Service to visit Lisbon Story Centre by phone, mail or fax, through the following contacts:
+ 351 211 941 099 (general phone)
+351 21 194 10 27 and + 351 91 644 08 27 (educational services)
+351 21 115 32 80 (fax)
servicoeducativo@lisboastorycentre.pt (Educational Services)
ssilva@lisboastorycentre.pt (Educational Services)
atl@visitlisboa.com (Lisbon Tourism Association)
In the Municipality Square is an underground car park and in the «Field of Onions» there is a park outside, subject to a fee, which are 4-minute walk from Lisbon Story Centre.
METRO
Station of the Terreiro do Paço – Exit in Commerce Square (blue line).
BUS «CARRIS»
711 - Stop at Commerce Square
(High of Damaia / Terreiro do Paço - see route http://www.carris.pt/pt/autocarro/711/descendente/)
714 - Stop at Commerce Square
(Outorela / Figueira Square - see route http://www.carris.pt/pt/autocarro/714/ascendente/)
728 - Stop at Commerce Square
(Portela / Restelo - see route http://www.carris.pt/pt/autocarro/728/ascendente/)
732 - Stop at Commerce Square
(Caselas / Marquês de Pombal - see route http://www.carris.pt/pt/autocarro/732/descendente/)
735 - Stop at Commerce Square
(Hospital of St. Maria / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/735/ascendente/)
736 - Stop at Commerce Square
(Odivelas / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/736/ascendente/)
759 - Stop at Commerce Square
(Oriente Station / Restorers - see route http://www.carris.pt/pt/autocarro/736/ascendente/)
760 - Stop at Commerce Square
(Gomes Freire / Help Cemetery - see route http://www.carris.pt/pt/autocarro/760/ascendente/)
781 - Stop at Commerce Square
(Prior Velho / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/781/ascendente/)
782 - Stop at Commerce Square
(Square José Queiroz / Cais do Sodré (quay) - see route http://www.carris.pt/pt/autocarro/782/ascendente/)
ELECTRIC RAIL «CARRIS»15 E - stop in the Commerce Square
(See route http://www.carris.pt/pt/electrico/15E/ascendente/)
25 E - stop in the Commerce Square
(See route http://www.carris.pt/pt/electrico/25E/ascendente/)
«CARRIS TUR»
Aerobus - stop in Commerce Square
(Airport / Cais do Sodré (quay) - see route http://www.yellowbustours.com/pt/cidades/lisboa/aerobus-transporte-de-au...)
«TRANSTEJO»Barreiro – Terreiro do Paço (Commerce Square)
Montijo - Cais do Sodré (quay)
Seixal - Cais do Sodré (quay)
Cacilhas - Cais do Sodré (quay)
TAXIS
Commerce Square
«Campo de Cebolas» (Field of Onions)
The Lisbon Story Centre closes only on December 25.
However, it might happen some event to justify the closure. In case it happens the information will be available at the usual media used - website, social networking.
The Lisbon Story Centre is located in the «Terreiro do Paço», No. 78-81, 1100-148 Lisbon.
SURROUNDING ROADS
Terreiro do Paço (or Commerce Square)
Av. Infante D. Henrique (marginal)
Rua da Alfandega (lateral)
Rua Arameiros (behind)